POLICIES
LODGE HOURS
Lodge Hours: 8 AM to 5:30 PM

Hours posted are for guests only. Big Bear Lodge is open from mid-to-late May until mid-to-late October and again from the end of December until the end of March. See reservation pages for exact dates.
CHECK IN - CHECK OUT HOURS
Check In: 2 PM - 5:30 PM
Check Out: 10 AM

Please let us know if you wish an earlier check in or later check out time. If arriving later than closing time, please call for late check in instructions.
PAYMENT TYPES ACCEPTED
We accept VISA, MASTERCARD and DISCOVER
DEPOSITS
1 Night: Full balance due when booking
2 nights: 50% due when booking
3 or more nights: $300 due when booking

Balances are due upon arrival. Taxes, pet and additional person fees are charged at the time of booking.
CANCELLATIONS/REFUNDS
Because we are a small operation cancellations affect us greatly. It is a big challenge to attempt to rent a cabin or lodge room after it has been booked on the reservation calendar. There is considerable time and expense associated wiith marketing a vacant unit, and a slim window of time to rent and recover lost revenue. We strictly enforce this policy and we appreciate your understanding.

Cancellation period: within 2 days of making reservation
Cancellation fee: $25
Deposit refunded: Yes (less cancellation fee)

Cancellation period: 60 days or more from arrival date
Cancellation fee: $75
Deposit refunded: Yes (less cancellation fee)

Cancellation period: under 60 days from arrival date
Cancellation fee: $0
Deposit refunded: No

Cancellation period: 14 days or less from arrival date
Cancellation fee: Remaining balance charged
Deposit refunded: No

If cancelling your reservation within 2 days of making your reservataion your deposit will be refunded (less a $25 fee). If your reservation is cancelled 60 days or more from your arrival date, your deposit will be refunded (less a $75 cancellation fee). If cancelling less than 60 days from your arrival date, no refund is given. If cancelling 14 days or less from your arrival date there is no refund and you will be charged for all nights reserved.

No refunds are granted, and you will be charged for all nights reserved for:
- Early departures
- No-shows
- Cancellations 14 Days or less from your arrival date.

Payments not refunded can be applied to a new reservation of equal or greater value within 12 months of the original arrival date. Final payment is due upon arrival. Guests are responsible for all nights reserved. We do not issue refunds for early departures. You are responsible for any missing items and damage caused by you, your pets, or your guests.
RATES
Please see Rate Summary pages for cabins and rooms (from left menu, click on Cabins or Lodge Rooms, then Rate Summary button) for minimum stay and maximum occupancy requirements.

Rates are based on 2 person occupancy, do not include applicable taxes, and are subject to change without notice.

Additional person: Additional person charge is $15 per person per night.
Children: Children 3 and under stay for free.
Guest room age limit: Lodge rooms are for adults (18 and older) only.
Discounts: All discounts are applied to the end of the reservation period.
PETS
Maximum: 2 dogs per cabin
Nightly rate: $20 per dog per night
Weekly rate: $95 per dog per week

Dogs are allowed to stay in cabins only.

We ask in consideration of other guests that may have pet allergies that dogs be kept off furniture, however the use of a cover is accepted.

Acknowledgment of our pet and cancellation/refund policies are required when making a reservation.

Please leash your dog(s) when outside if other dogs are present. Pet owners assume all liability and responsibility for dog-to-dog encounters. Guests may be asked to leave if dogs bark excessively or are aggressive.

Dogs are not allowed to be left alone in cabins unless properly crated and quiet. Dogs are not allowed inside the main lodge. Pet owners are responsible for all damage caused by pets, and are responsible for proper pet waste disposal.
OTHER
Smoking is NOT allowed in any building on lodge property. Please dispose of cigarettes and cigars properly.

Cleaning of fish is NOT allowed in cabins- a fish cleaning house is available next to the lodge for proper cleaning and disposal.

Quiet after 10:00 PM - please be considerate of other guests and keep noise to a minimum.

Big Bear Lodge does not discriminate - ALL are welcome.

There is free WI-FI in the lodge, but NO CELL PHONE COVERAGE on the Gunflint Trail.

There are NO TV's in the lodge, cabins, or lodge rooms.

Our cabins are housekeeping cabins. All essential items are provided for your convenience including kitchen ware and linens. Guests are expected to take care of accommodations and items by following septic rules, picking up after pets, general cleaning such as washing dishes, and returning any items back to the original location. If items are missing or cabins are left in such a condition that requires repair or extensive cleaning, we reserve the right to charge an additional fee or replacement cost or cleaning based on the condition of the cabin and value of items.
GIFT CERTIFICATES
Gift certificates may be purchased at any time by calling, emailing, or purchasing online through the website.

Gift certificates may be used for lodging only.

Gift certificates are non-refundable.